Contact Information

For questions about norskdesigns.shop, products, orders, shipping, returns or privacy, contact Norsk Designs, LLC using the details below.

Company and support details

• Legal operator: Norsk Designs, LLC, an Alabama limited liability company.
• Alabama entity ID: 001-164-271.
• Registered office: 919 Church Street NE, Decatur, AL 35601, United States.
• Website: norskdesigns.shop.
• Customer support: help@norskdesigns.shop.
• Phone: +1 727-559-6809.

The address above is the registered office. It is not advertised as a retail store, pickup point or return depot. Email us for the correct instructions before sending a product back.

Email is the customer-service channel for direct website purchases. You can send a message at any time. An automated acknowledgement, if received, is not confirmation that an order change or return has been completed. Keep your message and our response for your records.

Help with an order

Include the order number, the name or email used at checkout and a short explanation of the issue. For a product question, include the product link. For a return, identify the item and whether the reason is a change of mind, damage, a fault or an incorrect item.

Send address corrections and cancellation requests promptly because dispatch or custom production can limit the changes still possible. Do not email full payment-card numbers, card security codes, passwords or banking authentication codes. Relevant photographs may help with a product issue, but please remove unrelated personal information.

Policies and complaints

Read the Shipping Policy for delivery areas and standard/custom estimates, and the Return and Refund Policy for eligibility and refund processing. The FAQ answers common questions.

For a complaint, explain what happened and the resolution you seek. We will review it and respond with the next steps. For a privacy request, use “Privacy request” in the subject line and consult our Privacy Policy. This contact process does not restrict legal rights or external complaint routes.

Etsy purchases

For a purchase through NorskDesignsLLC on Etsy, use the relevant Etsy order's messaging tools where practical. That keeps the request associated with the marketplace transaction and its applicable terms.